ISS Australia

Office hours for both the National and New South Wales offices are 9.00 am to 5.00 pm Monday to Friday. 

Click here to email an experienced ISS caseworker.  

For general enquiries call the National Office on (03) 9614 8755.

Clients can also call the National Office on 1300 657 843.

For general enquiries in NSW call the NSW Office on (02) 9267 0300.

Appointments are essential.

Contacting Your Local ISS Office Outside of Australia 

The ISS Australia branch receives many calls each week from people overseas looking for someone in Australia. Although tracing is a service we offer, the procedure is for people to apply to the ISS unit in the country in which they are living. The local ISS branch or office then contacts their counterpart in the country where the other person is sought. For information about the nearest ISS unit please go to the ISS General Secretariat website at www.iss-ssi.org or email them at info@iss-ssi.org.

The ISS Australian offices' details are as follows: