Cases of international parental child abduction (IPCA), while relatively unknown within the broader community, occur regularly across Australia and the rest of the world. In Australia, official records estimate 2-3 children are taken illegally by a parent out of and into Australia each week.

In recognition of this serious and distressing event International Social Service has established a telephone referral and support service for families affected by IPCA. The service, funded by the Federal Attorney-General’s Department commenced in August 2005.

The service operates Monday – Friday 9am-5pm. Phone (03) 9614 8755 or toll free 1300 657 843

The Hague Convention on the Civil Aspects of International Child Abduction

This Convention is an international treaty which aims to assist with the prompt return of children who have been wrongfully removed from, or retained outside their country of habitual residence. The Convention only applies between countries that are parties to the Convention. These are known as Convention Countries and currently approximately seventy countries have signed onto the Convention.

If your child has been abducted www.ag.gov.au/childabduction details more information.

In the case of an abduction to a Hague Convention country, there is a specific process to be undertaken through the Attorney General’s Department to seek the return of the child. This department is the principal authority, known as the Central Authority and is responsible for administering applications both in and out of Australia which involve the removal of a child without parental consent.

Abduction involving Non- Hague countries

If your child has been taken to a country which is not a party to the Convention, there may be different approaches required for seeking the return. In some cases, there may be additional difficulties to overcome. Often, it will be necessary to employ a lawyer in that country. The ISS network can assist in advising on the approach which has the highest likelihood of success in a particular country. The Department of Foreign Affairs operates a 24 hour Consular Service 1300 555 135 which can advise on local lawyers. The Australian embassies network may also be a useful avenue for finding out information about the wellbeing of an abducted child.

International Parental Child Abduction Service (IPCA)

Features of the Service

1. Information, Advice and Referral

The IPCA telephone advisory and support service is available to people directly affected by or concerned about the potential  risk of IPCA  and to professionals and agencies seeking assistance. It is also able to provide general information to the public. Phone number is (03) 9614 8755 or toll  free 1300 657 843.

Staff of the Service offer non-judgemental and confidential support and advice. We acknowledge that while cases will have common issues, no two cases are the same and callers will have different queries and needs in relation to their case.

The Service works from the key premise of focussing on best outcomes for the child/children involved. It takes a holistic view,  providing information and support relating to the issues surrounding:

     . The prevention of International Parental Child Abduction;

     . The experience of International Parental Child Abduction; and

     . The reunification of children and parents after International Parental

       Child Abduction.

In particular, the Service aims to provide support and information to parents who have had a child abducted to or from Australia or who fear abduction. The Service offers non-judgemental assistance and is also open to inquiries from abducting parents or those who may be contemplating abduction.

It is envisaged that the Service can also provide information and support to families regarding international family relationships, including the issues surrounding contact and parenting across international borders.

The Service offers advice on the course of action a person can take, including legal remedies, court actions and the involvement of government agencies such as the Attorney General’s Department and the Federal Police. The Service maintains an extensive database for making referrals to specialist agencies to further assist with specific issues.

The Social Worker can offer:

     . Emotional support in terms of dealing with feelings and reactions;

     . Practical support and information regarding who to contact for further

       advice and assistance. This can be for individuals or agencies;

     . Suggestions on steps parents can take who have experienced IPCA;

     . Coordinated point for services involved in abduction matters; and

     . Information on lawyers who have experience with Hague Convention matters.

2. Community Education and Training

The Service provides training and community education to agencies and community groups who wish to know more about IPCA. A Service worker is available to speak at meetings and community events. Specific training can also be provided.

3. Statistical analysis, Advocacy and Research

The Service aims to develop a national, recognised voice on IPCA matters and as such, intends undertaking research and advocacy on related matters. It will compile statistics to provide a database on cases and trends in abduction. This role will be developed progressively.