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International Social Service (ISS) Australia provides social work, legal and mediation services to families and children across international borders. Our services include assistance for families experiencing international parental child abduction, support on intercountry adoption, family tracing and reunification, international family mediation, and facilitating kinship care and other child welfare matters. We are the independent Australian arm of the ISS network, spanning over 130 countries worldwide. We receive government funding for some services, but rely on fees, donations and other income to continue providing the full range of our services.

Latest News

ISS Australia’s National Office has moved!

Our National Office has now moved from its previous Flinders Lane, Melbourne location to a new address: Level 2, 424 William St, West Melbourne. Our office phone number is unchanged for now. Do come and visit our new digs!


Media Release: Intercountry Adoption Tracing Service

ISS Australia has issued a Media Release on the planned discontinuation of Commonwealth Government (DSS) funding for our dedicated tracing service for intercountry adoptees. The cut is due to take effect from 1 July 2018.


Funding cut to Intercountry Adoption Tracing Service

Commonwealth Government (DSS) funding for ISS Australia’s very successful Intercountry Adoption Tracing and Reunification Service will end on 30 June 2018. Please visit our Go-Fund-Me page for more info and how to donate.



ISS Australia gratefully acknowledges funding from the Commonwealth Attorney-General’s Department and the NSW Department of Family and Community Services, enabling the provision of Australia-wide child abduction services and intercountry casework services in NSW respectively.

ISS Australia is a proud research partner of the Dept of Social Work at the University of Melbourne.

ISS Australia is a charity registered with the Australian Charities and Not-for-profits Commission (ACNC).

Please note: ISS Australia’s National Office is located at Level 2, 424 William St, West Melbourne, VIC 3003. Our NSW Office is located at Suite 501, 80 William St, Woolloomooloo, NSW 2011. (NB: the addresses below are incorrect – sorry we are unable to change the page footer).