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International Social Service (ISS) Australia provides social work, legal and mediation services to families and children across international borders. Our services include assistance for families experiencing international parental child abduction, support on intercountry adoption, family tracing and reunification, international family mediation, and facilitating kinship care and other child welfare matters. We are the independent Australian arm of the ISS network, spanning over 130 countries worldwide. We receive government funding for some services, but rely on fees, donations and other income to continue providing the full range of our services.

Latest News

ISS Australia’s 2016-17 Annual Report now available

ISS Australia’s latest Annual Report, for 2016-17, is now available by clicking on the icon below. Find out about ISS Australia’s services, projects, service data, staff team and more in the Report.


A new President for ISS Australia!

A Board member since 2013, Dr Fiona McIntosh was elected President of ISS Australia at the Board meeting following our 2017 AGM on 14 November. Welcome Fiona! For further details on our new President please click below.


ISS Australia statement on Child Safety

A statement by ISS Australia on Child Safety, and ISS Australia’s Child Safety Policy, Child Protection Code of Conduct and Child Protection Procedure documents, can now be viewed online by clicking below.



ISS Australia gratefully acknowledges funding from the Commonwealth Attorney-General’s Department and the NSW Department of Family and Community Services, enabling the provision of Australia-wide child abduction services and intercountry casework services in NSW respectively.
ISS Australia also gratefully acknowledges funding from the Commonwealth Department of Social Services enabling provision of our Intercountry Adoption Tracing and Reunification Service across Australia, free of charge.
ISS Australia is a proud research partner of the Dept of Social Work at the University of Melbourne.
ISS Australia is a charity registered with the Australian Charities and Not-for-profits Commission (ACNC).

Please note: ISS Australia’s NSW Office is located at Suite 501, 80 William St, Woolloomooloo, NSW 2011 (NB: not the address below – sorry we are unable to change the page footer).