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Contact Us


P: 1300 657 843 (cost of a local call)

National Office

A: Level 2, 313-315 Flinders Lane, Melbourne, Vic 3000
P: (03) 9614 8755
F: (03) 9614 8766

NSW Office

A: Suite 501, 80 William St, Woolloomooloo, NSW 2011
P: (02) 9267 0300
F: (03) 9614 8766

All enquiries from states other than NSW should be directed to the National Office (Melbourne).

Contacting Your Local ISS Office Outside of Australia

ISS Australia receives many calls from people overseas looking for a relative in Australia. Although family tracing is a service we offer, ISS procedure requires people to apply to the ISS unit in the country in which they are living. The local ISS branch or office will then contact us if the person sought is believed to be in Australia.

For information about overseas ISS units please go to the ISS General Secretariat website at or email them at

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