International social service Australia

Supporting Children
Connecting Families
Across the

ISS Australia provides intercountry social work, legal and mediation services for children and families separated by international borders.


Welcome to International Social Service (ISS) Australia. ISS Australia is a charity registered with the Australian Charities and Not-for-profits Commission (ACNC).

Social Work imageSocial Work icon
Social Work

Our social workers provide holistic practical and emotional support to clients, with empathy and understanding.

Legal Work imageLegal Work image

Our lawyers offer high quality legal advice and casework, using a compassionate approach to client service.

Mediation Services imageMediation Services icon
Mediation Services

Our mediators provide a safe and specialised mediation service and focus on the needs of children and reducing family conflict.


What people say about us

International Family Mediation & IPCA Social Work Support Service

"I would really like to thank the Mediation and Social Work team at ISS Australia for being my guiding light at what was an incredibly dark and difficult time."

NSW Special Search Service

"I found my social worker to be professional, supportive, caring prompt and extremely compassionate, informative and helpful. I am beyond happy with the way that (my ISS Australia social worker) handled my case."

Legal Service, International Parental Child Abduction

"Hello… I am writing to thank your organization and especially [my lawyer] for helping me get my daughter back…thank you for working tirelessly for weeks on end to make sure all my documents, affidavits were correct and on point."

Social Work, international parental child abduction

"This has been a very traumatic couple of years for me and I am grateful that you have been there to offer assistance and a listening ear when needed."

International Post Adoption Tracing

"Attempting to trace my biological parents was always going to be a sensitive and challenging journey, (my ISS Australia social worker) was compassionate and deeply understanding with helpful and insightful advice."

International Child Welfare

"All members of staff I have been dealing with at ISS Australia have always been very helpful, supportive, diligent and provided an excellent service."

ISS Australia gratefully acknowledges funding from the Commonwealth Attorney-General’s Department for Australia-wide legal and social work services on international parental child abduction.

We gratefully acknowledge funding from the NSW Department of Communities and Justice for the provision of intercountry child welfare casework services, International Post Adoption Tracing Services and Special Search Services in NSW.

We also acknowledge the generous support of Rafton Family Lawyers our major corporate partner.

ISS Australia also acknowledge the generous support of Nicholes Family Lawyers as a corporate partner.

ISS Australia acknowledges the generous support of the Alfred Felton Bequest through Equity Trustees for our International Family Mediation service.

Australian Aboriginal Flag
ISS Australia acknowledges the Traditional Owners and pay our respect to Elders past present and emerging of the land on which our NSW Office stands, the Gadigal People of the Eora Nation. We also wish to acknowledge the Traditional Owners and pay our respects to the Elders past, present and emerging of the land on which our Victoria Office stands; the Boon Wurrung and Woiwurrung (Wurundjeri) peoples of the Kulin Nation. We also offer this respect to the Traditional Owners of the land throughout Australia. ISS Australia acknowledges the importance that connection to land and culture has to identity and the wellbeing of children, families and communities.