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International Social Service (ISS) Australia provides social work, legal and mediation services to families and children across international borders. Our services include assistance for families experiencing international parental child abduction, support on intercountry adoption, family tracing and reunification, international family mediation, and facilitating kinship care and other child welfare matters. We are the independent Australian arm of the ISS network, spanning over 130 countries worldwide. We receive government funding for some services, but rely on fees, donations and other income to continue providing the full range of our services.

Latest News

Consultation on Intercountry Adoption Family Support Service (ICAFSS)

ISS Australia has submitted to the Consultation on ICAFSS and called for strengthened localised support services, greater peer support, consideration of tracing and reunification services.


ISS Australia’s NSW Office has moved to Pyrmont

Our NSW Office has relocated to Suite 2.02, Building C, 33-35 Saunders St, Pyrmont. We remain co-located in an NGO hub with WayAhead, Mental Health Carers NSW and Smart Recovery.

COVID-19 Update:ISS Australia Open for Business

Our staff are working safely from home but will continue to provide the same high level of service to our clients by phone and video technology (without face-to-face contact). We remain open for business and dedicated to our clients.


ISS Australia is a charity registered with the Australian Charities and Not-for-profits Commission (ACNC).

ISS Australia gratefully acknowledges funding from the Commonwealth Attorney-General’s Department for Australia-wide legal and social work services on international parental child abduction.

We also gratefully acknowledge funding from the NSW Department of Communities and Justice for the provision of intercountry child welfare casework services, International Post Adoption Tracing Services and Special Search Services in NSW.