Our Board and Staff
Dr Fiona McIntosh
Fiona is currently CEO at Fight MND. She is a partner (retired) at Deloitte, having worked in their Human Capital Consulting Practice, based in Melbourne. Previously, Fiona was a Senior Client Partner at Korn Ferry Hay Group and the Global Manager of The Boston Consulting Group’s organization practice. Fiona specialises in supporting clients to address their people and organisational issues.
Fiona began her career at the Victorian Department of Education. She has worked in Donor Relations for the International Red Cross & Red Crescent Society in Geneva and for The Alannah & Madeline Foundation as the General Manager – Programs.
Fiona is a registered psychologist with a D.Psych (Industrial/Organisational) and B.A. (Hons) from the University of Melbourne.
Nina has been an ISS Australia Director since September 2019.
Nina is an experienced human resource executive with over 20 years’ experience and comprehensive knowledge of business partnering across a variety of industries to achieve organisational results. She is recognised as a trusted and insightful advisor across the full HR spectrum of people and organisational culture issues.
Nina is a graduate of the Australian Institute of Company Directors (AICD).
Richard has been an ISS Australia Director since May 2018. Richard is an experienced senior commercial and finance executive who has been involved in some of Australia and Victoria’s largest infrastructure projects including just over eight years with NBN and more recently with the Metro Trains projects division with responsibility across a range of different projects including the level crossings and metro tunnels programs.
Prior to this he had a long career with Programmed Maintenance (Skilled Group) leading a number of different corporate functions including internal audit, shared services, procurement, property and fleet management. Richard has a Bachelor of Business (Accounting) and is a Certified Practising Accountant.
Susan Wnukowska-Mtonga is a human rights lawyer. She currently works for the Clooney Foundation for Justice’s TrialWatch program, which is focused on monitoring criminal trials of minority groups and advocating for victims of injustice. Previously, she was the Global Public Service Fellow at the Center for Reproductive Rights.
She commenced her legal career in commercial law, practicing as a solicitor at Gilbert + Tobin Lawyers before working as in-house counsel and pro bono coordinator at Hewlett Packard Enterprise.
Susan holds an LLM from Columbia Law School, where she graduated as a James Kent Scholar. She also holds a Bachelor of Laws with First Class Honours and a Bachelor of Arts fromthe Australian National University.
Deborah been an ISS Australia Director since July 2017.
Deborah is qualified Social Worker with extensive experience working with children and families. Most recently Deborah was a Senior Manager in the Family Court where she developed particular expertise in international child abduction and developed a close connection with ISS Australia.
Deborah has delivered papers and training internationally on this topic and is trained in mediation in cross cultural child abduction.
Mary been an ISS Australia Director since June 2016.
Mary is a Social Worker with extensive experience working with children, young people and their families. She worked in the NSW Department of Communities and Justice for 30 years with 25 of those years working in Adoption and Permanency Services (APS) and the other five as a regional child protection Director. While working in APS, Mary developed expertise in adoption and permanent care, particularly intercountry adoption and searching and also became familiar with ISS Australia. Mary now works as a private consultant providing a range of assessment services, complex case management, mentoring and training in the out of home care sector.
Mary has a Bachelor of Social Studies, Diploma in Social Admin and is a NSW Justice of the Peace.
Peter is an experienced legal policy and policy adviser to government on: intercountry adoption; human rights and discrimination law; family law; Indigenous health and wellbeing issues; and redress for survivors in institutional child sexual abuse. He has been involved in several high-profile government initiatives including the National Apology for Forced Adoptions, the removal of Commonwealth laws that discriminated on the basis of same sex, and the establishment of Family Relationship Centres. Peter has also represented the Australian Government at the inaugural Australia/Vietnam Human Rights Dialogue and at negotiations for the creation of a new convention on international child support at the Hague. As a departmental liaison officer for two Attorneys-General Peter has provided advice on bankruptcy law, administrative law, Parliamentary procedures and copyright law.
Rebecca has been an ISS Australia Director since November 2017.
Rebecca has over 17 years’ experience in senior management roles, and brings a strong understanding and proven track record in the area of marketing, communications, fundraising and leadership across the corporate and not for profit sector.
Rebecca is currently the Executive Director of the Good Friday Appeal and is also studying a Master of Entrepreneurship and Innovation. Rebecca is passionate about delivering impact within the community and is enjoying her time supporting the important work of ISS Australia.
ISS Australia Staff
Ann qualified as a chartered accountant and has worked professionally both in Australia and overseas.
She has specialised in the service industry and has significant experience in Not for Profit organisations.
Ann has been at ISS Australia for over 10 years.
She is passionate about connecting children with families.
Social Work Teams
NSW Government Funded Services
Damon has worked for ISS Australia since February 2008, managing the NSW Government funded services as well as ISS Australia’s previous DSS funded Intercountry Adoption Service.
Damon is a qualified social worker who graduated in 1998 and has a Vocational Graduate Certificate in Family Dispute Resolution Services.
Before working for ISS Australia, Damon worked in statutory child protection for 10 years in NSW, England and New Zealand. Damon is deeply committed to supporting and connecting vulnerable children, adults and families affected by cross border issues.
Phoebe has worked for ISS Australia since January 2012, after graduating with a Masters of Social Work from the Australian Catholic University in 2011. Phoebe has a Bachelor of Arts from the University of Sydney in 2006 and became an accredited Family Dispute Resolution Practitioner in 2015.
Phoebe has worked for ISS Australia since 2013. She first started with ISS Australia as an Office Administrator before progressing to Social Work Assistant and then Intercountry Case Worker. Phoebe became a fully qualified Social Worker in 2018.
Meredith has worked at ISS Australia since October 2018. She completed a Bachelor of Social Work at Western Sydney University in 2018. During her studies she completed a placement supporting young people who had their lives impacted by cancer.
Meredith also has experience as a Contact Support Worker supervising contact between parents and children in out-of-home care.
Amelia McDermott (on parental leave)
Amelia has worked for ISS since2016, including roles with both IPCA and the Intercountry Adoption Family Support Service. Prior to coming to ISS, she spent five years working with people seeking asylum and refugees, an area of human rights she is very passionate about.
Amelia has a Master of Social Work (completed in 2011) and a Bachelor of Arts (History/Linguistics),completed in 2008, both from the University of Melbourne. She is committed to upholding rights, especially children’s, and enjoys working with a broad variety of people.
Lizzie has worked as Social Worker for ISS Australia since 2016, initially for the Intercountry Adoption Tracing Service and more recently for the NSW Special Search Service. Lizzie graduated from the University of Western Australia with a Bachelor of Social Work in 2005. In 2009, she completed a Master of Couple and Family Therapy at the University of NSW. It was at this time that she began working in the post adoption support sector where she has mostly remained since, with a short time spent in the trauma counselling space for refugees and asylum seekers
International Parental Child Abduction (IPCA) and International Family Mediation (IFM) Team
Kay Hardefeldt (on parental leave)
Kay has worked for ISS Australia since February 2010. Kay’s qualifications include a Graduate Diploma in Management in 2020, Vocational Graduate Certificate in Family Dispute Resolution Services in 2012 and a Bachelor of Social Work in 2007.
Before working at ISS Australia, Kay worked in statutory child protection services at the Department of Health and Human Services. Kay is committed to reducing the barriers associated with cross border social work and family mediation services.
In March 2022 Feray re-joined ISS Australia after having also worked with the organisation between 2006 and 2015. Feray’s qualifications include Bachelor of Laws, Bachelor of Social Work, and Graduate Diploma in Family Dispute Resolution Services.
During her time at ISS Australia Feray has provided a range of services including social work support in cross border matters and family mediation services. Feray looks forward to continuing to have meaningful involvement in the lives of children and families with whom she works.
Eleni Bailey has worked for ISS Australia since 2015. She works as a Social Worker in the International Parental Child Abduction team and as a Family Dispute Resolution Practitioner in the International Family Mediation team. Eleni has also worked as a Post Adoption Case Worker in the previously DSS funded Intercountry Adoption Service.
Eleni comes to ISS Australia with a Bachelor of Arts (Social Inquiry) / Bachelor of Laws and a Masters of Social Work. She is also a qualified Family Dispute Resolution Practitioner.
Before working at ISS Australia Eleni has worked in the private sector, and state and federal government departments in a variety of roles.
Eleni is committed to supporting families impacted by cross border separation through the social work and family mediation services. Eleni is currently acting Manager.
International Parental Child Abduction (IPCA) Legal Service
Belinda has been with ISS Australia since late 2019 and has previously worked in both private practice and various community legal centres in Victoria.
Belinda obtained her Masters of Applied Law (Family Law) in November 2021 and is currently studying to become an accredited Family Dispute Resolution Practitioner.
Belinda specialises in family law and family violence matters, with experience in both case work and court advocacy. In previous roles, Belinda especially enjoyed delivering legal education to community professionals.
Jenny is the principal lawyer at ISS Australia’s Victorian Office. Jenny earned a Bachelor of Laws and Biomedical Science from Monash University in 2012.
Prior to joining ISS Australia in 2016, Jenny worked at Monash University’s family law clinic as a solicitor and as the administrator of clinical legal education students. She has a strong interest in access to justice and practical legal education and incorporates these into her role at ISS Australia.
Jenny has worked for ISS Australia since October 2016. Jenny is committed to supporting parents throughout difficult legal processes.
Jessica holds a Bachelor of Laws (Honours) and a Bachelor of Arts, as well as a Graduate Diploma in Legal Practice. Since commencing legal practice in 2013, Jessica has worked within the community legal sector, working in social security law with the Welfare Rights Centre and then in domestic violence and family law with the Women’s Legal Service. Prior to practising law, Jessica spent several years working abroad in human rights and development.
Monique is a Juris Doctor student at the University of Melbourne. Her main areas of interest lie in international law, family law and human rights law; a combination which drew her to the paralegal position within ISS Australia. Monique is committed to helping reconnect families through her work in family law as well as her role in the student-led group Law Students for Refugees.