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Our Services

ISS Australia is a leader in its field and the only Australian non-government organisation with a unique focus on providing intercountry social work and legal casework services.

ISS Australia offers a range of services focusing on the care, protection and support of children and families across international borders.

Our intercountry social work and legal services include:

  • Intercountry Adoption Tracing and Reunification Service (ICATRS)
  • Intercountry Adoption Family Support Service (ICAFSS, in partnership with LifeWorks)
  • International Post Adoption Tracing Service (IPATS)
  • General Family Tracing and Reunification
  • International Parental Child Abduction – Social Work Support Service (IPCA Social Work)
  • International Parental Child Abduction – Legal Assistance Service (IPCA Legal)
  • International Family Mediation (IFM) Service
  • Intercountry Child Welfare and Kinship Care
  • NSW Special Search Service
  • Research, Advocacy and Training

All our services are provided by qualified social workers and lawyers, and accredited family mediators, experienced in delivering high-quality intercountry casework services.

Please note: fees are charged for some ISS Australia services (depending on whether we receive Government funding); please go here to see the current fee schedules for our Victorian and NSW Offices.

General Brochure

Download ISS Australia’s General Services Brochure here